Why can’t you tell me what is wrong with my pet over the phone?

It is unfortunate companion animals can’t tell us what’s wrong or how sick they are. Veterinarians encounter many different symptoms that may account for any number of ailments. On some occasions the symptoms noticed by owners can lead to an incorrect diagnosis. Unless a veterinarian has seen your pet for the same condition recently, it is near impossible to give an emergency diagnosis on the phone. It’s best to have your pet physically examined to obtain the best advice.