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Referral form

EMERGENCY? CALL 02 6225 7257

Julie-web

Patient Transfer Form can be downloaded here. Once completed, please send with referred patient.

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Frequently Asked Questions

How can I request information about your emergency services to share with my clients?

You can request a range of free materials to help your clients prepare for after-hours emergencies by visiting our vet resources hub We offer brochures on tick, toad, snake, and heat stroke emergencies, fridge magnets, window stickers, our Animal Emergency Service logo, and "In Case of Pet Emergency" folders. These resources make it easier for your clients to know who to contact when urgent care is needed.

How do I refer a patient to your emergency clinic?

Referring a patient to our emergency clinic is simple. You can call us to discuss the case directly with one of our emergency veterinarians or guide your client to visit us. For added convenience, you can check booking availability for overnight care, complete a patient transfer, or download a referral form to send through to us. Following treatment, we’ll provide a detailed report to ensure smooth and seamless continuity of care.

What happens after my patient is treated at your emergency clinic?

After we treat your patient, we ensure they are referred back to your practice without exception. We will also provide a detailed update on the diagnosis, treatment plan, and any recommendations as soon as possible after the pet is discharged, so you can continue their care seamlessly.

We acknowledge the Ngunnawal people as the traditional owners of this land on which we work and live. We acknowledge and respect their continuing culture and connections to land, water and community. We pay respect to the Elders of the Ngunnawal Nation past, present and emerging. Always was always will be.

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