Visitation Guidelines



Visitation Guidelines

At Canberra Vet Emergency Service we encourage you to visit your pet during their stay in our hospital. The benefits that come from a visiting owner are truly remarkable!

If your pet is hospitalized and you would like to visit please call to set up a time for visitation. Pet’s miss their owners whilst they are in hospital so we encourage visitation, by calling ahead, we can arrange time for our veterinarian to discuss your pet’s condition and progress.

The only time we would discourage you from visiting your pet is if your presence stresses your pet significantly enough to be detrimental to his or her health or if your pet or another animal is undergoing a surgical or critical procedure. We also discourage visiting your per during our hospital rounds twice daily between 7am and 8am and 7pm and 8pm so our veterinarians and nurses can focus on the pets in the hospital.

Canberra Veterinary Emergency Service will be staying open during the COVID-19 outbreak.

To stay open however, we have needed to put some measures in place to keep our staff well so we can be here to tend to your pet.

Please stay in your vehicle upon arrival at our clinic and call us at 6225 7257 for more information. We will tend to your pet as quickly as possible.

Thank you for your understanding.